We know that our clients, their families, and our referral sources put their trust in us every day. That's why values matter and why FirstLantic Healthcare developed a set of principles that form the foundation of our culture and set us apart. Described as the FirstLantic Way, these 21 values guide how we interact with each other, our referral sources, and our patients. This month we are highlighting the principle of “being responsive."   When FirstLantic talks about "being responsive," that means ensuring that our patient's requests are our highest priority. It also means that we respond immediately to all other issues brought to our attention, whether from clients, their families, referral sources or our fellow employees. We don't put things on the back burner until we can [...]